Healthcare starts

with people,

not prescriptions.

The healthcare world has been changing, dramatically, over the last several years. One of the biggest changes? Moving from a volume to value-based business model. Having a patient-value-based approach has been proven to make a difference – not only for the people who need care, but also for your bottom line. According to research from Deloitte, good patient experiences mean higher hospital profitability.

 

Yet sometimes it's hard for your healthcare team to navigate in this shifting environment. So it’s vitally important - for your patients, your profitability, and your employee’s job satisfaction - that they are given the training and support they need to meet the new challenges they’re facing today.  

 

That’s where we come in. We can train your team to better connect and engage with patients, improve their “bedside manner” and help their patients feel invested and actively involved in their own health and wellness. We can also help improve communication among providers and staff, so everyone is fully engaged and working with each other to meet each and every patient’s needs.

 

 “To know even one life

has breathed easier

because you have lived.This

is to have succeeded.”

 

 

-RALPH WALDO EMERSON

CONTACT US

Patricia Cook, President

1518 Central Ave Wilmette, IL 60091

patricia.cook@patriciacookassoc.com

(847) 867-3137

Get in touch with us to:

  • Schedule a workshop or training for your company.

  • Ask any questions or request more information about our workshops and trainings.

  • Learn more about or make an appointment for

      one-on-one coaching.

  • Find out how we can craft the perfect training for your team.